Journey From An MSP (Multi-Service Provider) To CSB (Cloud Service Broker) Using BillByte

Whether you are an ISP, hosting company, telecom or other service providers, reselling services of public cloud providers like Amazon AWS and Microsoft Azure is a big opportunity. Typically called ‘Cloud Service Brokerage’ it is about getting a partner account with major cloud providers and reselling their services to your existing customers.

As per gartner latest study, enterprises are currently spending around 20% of their IT budget on Cloud Computing Platforms and it is expected to reach 30% in four years. Press Release

Major share of this spending goes to large Cloud Platform Vendors (CPVs); Amazon AWS, Microsoft Azure, Google Cloud Platform, Office 365 and others.


About Enterprise

BillByte closely monitor your Cloud usage and get near real-time insight into your usage costs segregated by departments / individuals. You may also dispatch various Cloud usage alerts to your customers in the form of email notifications. In addition you may assign subscriptions to your customers and conveniently track the renewals and expiries of these subscriptions. In a nutshell the Enterprise flavor of BillByte helps you gain 360 degree control over your Cloud usages.

BillByte MSP Account Value

  • Partner Account Setup

    MSPs can setup their partners accounts with major cloud platform vendors through the portals provided. All their customers and their usage is then consolidated under these partner accounts buying them valuable discounts on bulk buying.

  • Integration through APIs

    BillByte provides a set of APIs for full lifecycle integration of ISPs existing OSS / BSS systems with cloud platform vendors.

    • Customer Creation

      Whenever you create a new customer in your legacy system, a single API call will create it in BillByte system as well. The system will give it access to the supported CPVs that you mention. Once this is done, customer will get link to respective order management portals directly on CPV websites where they will be able to order any and all services offered by those CPVs.

    • Usage Monitoring

      BillByte will pull usage data from CPV systems in near real-time and charge at provided profit margins and selling prices set by MSP.

    • Charging Integration

      BillByte will provide APIs for MSP to download charging data in near real-time categorized as open line items in current invoices. MSP can exercise credit control using this integration.

    • Invoicing Integration

      As months close, BillByte will provide line items to be embedded into MSP other invoices for cloud usage charges incurred by the individual customers.

    • Service Management Integration

      The will enable the MSP to call simple APIs where services for different customers will be suspended / resumed / purged based on credit control department.

    • Help Desk Integration

      This will enable simple API calls to pull data and analytics for individual customers and enable customer service representatives to answer queries.

Value for Enterprises

  • Access to BillByte Cost Management Portal

    An MSP Account with BillByte gives unlimited number of Enterprise Cost Management portal accounts to the MSP without any extra charges. Each Enterprise gets access to free BillByte Enterprise cost management portal. This enables the Enterprise to monitor their usage and its costs in near real-time as usage records are made available.

  • Access to Credit

    MSPs may extend credit to Enterprises who they know or otherwise have a relationship with. It is difficult for Enterprises to negotiate credit from the cloud platform vendors.

  • Reduced Costs

    MSPs may choose to pass on some of their discounts onwards to their Enterprise customers. If they do, the Enterprise customers would get better prices than ordering directly to platform vendors.

  • Paying in Local Currency to their Existing ISP

    Enterprises would pay in their local currency to their ISP under existing contracts. The also do it within their existing invoicing and payment cycles.

  • Value Added Services

    MSPs may provide value added services to Enterprises helping them migrate their IT infrastructures to the cloud and do the required integrations and customizations.


Efflux Migrator

A tool enabling MSPs to migrate their Enterprise customers’ Microsoft Exchange on-premises Email to Office 365 or other Microsoft Exchange based hosted system

Mail Data Migrator

A tool enabling MSPs to migrate their customers email on legacy email servers to the cloud.

AD Connect Sync is a tool that enables MSPs to provide hybrid on-premises and cloud based Active Directory accounts and keep them synchronized.

Hosting Controller CSP Panel

Enables an MSP to provide a portal to order and provision individual cloud based services.


BillByte MSP Account enables any ISP or other service provider to become an MSP (Multi-Service Provider). They can offer services from major cloud platform vendors including Amazon AWS, Microsoft Azure and Office 365 to their existing customers.

It includes APIs for easy integration of their existing BSS / OSS systems with BillByte and it offers full lifecycle from order to cash management of these services.

Billbyte is a full-service billing and monetization platform catering specifically to the needs of Microsoft Cloud Solution Provider (CSP) partners and Cloud Service Brokers. It provides CSPs all the right tools to consolidate their recurring revenues from the CSP program. 

They can not only bill their customers monthly, quarterly, annually or any way they want, for the Microsoft SKUs but can also exhibit a full-service catalogue for their customers to pick and choose from. This way with Billbyte CSPs can remain in control throughout, retaining complete ownership of their customer relationships.

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